The Full Story
About
Since 1988, Beverage Systems has been dedicated to bringing exceptional service to the dispensed beverage industry. We pride ourselves with great customer service focus, qualified professional technicians and the flexibility needed to meet every one of our customers service program needs.
Whether it is with a full service, equipment and sales support program or a standard per service call program, we feel that Beverage Systems brings the technology, experience and drive to make our customer's beverage program a success.
Service
With qualified service technicians, we provide a wide range of services related to the dispensed beverage industry. Our technicians are trained to work on all the major equipment manufacturers.
With our new inside trainer program, our technicians are kept up-to-date with the latest technology.
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Please visit our locations page to see all of our dispatch locations and branches
Dispatching
With our dedicated dispatch department, we can handle all of your customer's service needs. Whether the calls come directly into our call center via phone, fax or email, you can be sure that the call will be handled in a timely and efficient fashion. Some of the key points that make our dispatching system a success are:
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Customer information at the touch of a button.
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Service history for the customer available at the entry of the call.
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Real time (Time stamping) record of progress of the service call - start to finish.
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Integrated with wireless devices, details of the call is available real time.
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Dispatcher has view of technician activities all on one screen.
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Preventive maintenance program.
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Service Agreements.
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Customized reports.
